Offshore BPO & Virtual Assistants
Offshore Staffing Agencies for US Small Businesses
Get dedicated, college-educated, English-speaking staff from the Philippines who work your US business hours. Monthly per-seat pricing. No contract.
- Around 60% below the cost of a US in-house hire
- Dedicated staff matched to your role, not shared
- No contract and no setup fee
Trusted by Home Instead franchisees, Griswold and Savas Health.
Prefer to talk? Call 802-345-9548
Tell us the role you need filled
Share a few details and we will scope the seat and send pricing.
Why businesses choose SmartScale360
Cut your biggest expense
Labor can be up to 70% of total business cost. Our seats run roughly 60% below a fully loaded US hire.
Dedicated, not shared
You get a staff member assigned to your business and your role, screened for English and the skills you need.
No contract, no setup fee
Simple monthly per-seat pricing so you can budget with confidence and scale up or down as needs change.
Covers your hours
Staff work US business hours, with 24/7 on-call coverage where the role calls for it.
Built on real experience
SmartScale360 was founded on 20+ years of outsourcing and business experience across many industries.
Role-specific talent
From scheduling and bookkeeping to paralegal, insurance and marketing support, we match people to the job.
What our offshore BPO and staffing service covers
SmartScale360 is a Vermont-based offshore staffing and BPO company. We place remote staff from the Philippines with US entrepreneurs and small to medium businesses. Every hire is college-educated, screened for English, and dedicated to one client.
Seats are sold per role on a monthly basis. There is no contract and no setup fee, so you can start with one seat and add more as the work grows.
- Home care scheduling coordinators (WellSky/ClearCare, AxisCare, AlayaCare, MatrixCare) with 24/7 on-call
- Caregiver recruiters and HR/onboarding assistants (Apploi, Checkr, WorkBright, I-9, CPR and TB tracking)
- Real estate transaction coordinators (Dotloop, SkySlope, Brokermint, Follow Up Boss, kvCORE)
- Mortgage and loan officer VAs (Encompass, Calyx Point, LendingPad, Arive, TRID disclosures)
- Bookkeepers, billing and AR specialists (QuickBooks Online, Xero, NetSuite, Sage Intacct, Bill.com)
- Virtual paralegals and legal assistants (Clio, MyCase, PracticePanther, Filevine, Smokeball)
- Insurance agency VAs for P&C, Life & Health and Medicare (AMS360, EZLynx, Applied Epic, HawkSoft)
- Customer service reps, B2B SDRs, executive assistants, and white-label marketing, WordPress and Webflow VAs
Proof from the businesses we staff
“Breath of fresh air! I hired my first offshore team from SmartScale360 and my business scaled so fast. Forever grateful!”
“We have really enjoyed having Ericka join our team as a recruiter. She is an excellent employee and is doing great work.”
“Mia is GREAT. She asks a lot of questions, quick learner, takes the lead and engages in conversations. The whole team has enjoyed working with her so far.”
How hiring works
Free role scoping call
We talk through the tasks, tools and hours you need covered, then confirm the seat we can fill.
We match candidates
You review staff screened for English and the skills your role needs, and you pick who joins your team.
Onboard and scale
Your dedicated staff member starts on your systems and SOPs. Add or reduce seats as your needs change.
Frequently asked questions
How is pricing set?
Pricing is monthly and per seat, at roughly 60% below the fully loaded cost of a US in-house hire. There is no contract and no setup fee. We quote after a free role scoping call.
Is there a minimum number of seats?
You can start with a single dedicated seat and add more later. Tell us the roles you have in mind and we will scope each one.
Where is the staff based and what hours do they work?
Staff are based in the Philippines and work US business hours. Some roles, such as home care scheduling, include 24/7 on-call coverage.
Is the staff member shared with other clients?
No. Each seat is a dedicated staff member matched to your role and your business.
Which industries do you support?
Home care, real estate, financial services, law firms, insurance agencies, marketing and web design agencies, IT services, franchises, e-commerce and other small to medium businesses.
Do you place US-based staff?
No. SmartScale360 places offshore staff from the Philippines and serves clients in the United States only.
See what an offshore seat would cost you
Tell us the role you want covered. We will scope it on a free call and send monthly per-seat pricing. No contract, no setup fee.
- Around 60% below the cost of a US in-house hire
- Dedicated staff matched to your role, not shared
- No contract and no setup fee
Prefer to talk? Call 802-345-9548