Virtual Staffing for Insurance
Insurance Virtual Assistant Support for Your Agency
Fully managed offshore staff from India for claims intake, policy admin, renewals and underwriting support. You direct the work. We run HR, IT and compliance.
- Start in 4-8 weeks with no India entity to set up
- Subscription pricing per FTE, not locked-in BPO contracts
- ISO 27001:2022 certified security and SOC governance
ISO 27001:2022 certified. Delivery from Bangalore, Hyderabad, Pune and Chennai.
Prefer to talk? Call +1 469-579-1968
Tell us what roles you need
Share your role mix and volumes. We will map the right team and pricing model.
Why insurers and agencies pick OwnGCC
Your team, your SOPs
The assistants work to your process and priorities. They are not a vendor black box.
Live in 4-8 weeks
Virtual Staffing runs from our existing India infrastructure. No legal entity needed.
Lower operating cost
Insurance operations offshore run 30-50% below domestic loaded cost.
Insurance-trained staff
Claims, underwriting, policy admin, premium accounting and broker ops roles.
Security you can audit
ISO 27001:2022 certified with SOC governance across people, devices and access.
Room to grow
Move from virtual staffing to Managed Teams, BOT or a full captive later.
Roles your insurance virtual assistants can cover
Virtual Staffing is a subscription, per-FTE model. OwnGCC owns talent acquisition, HR, payroll, workspace, IT and compliance. You own the work direction, quality bar and outcomes.
We support P&C, life and health carriers, MGAs and brokers on systems like Guidewire, Duck Creek, Sapiens, FINEOS, Majesco and Salesforce FSC.
- Claims intake and FNOL
- Claims processor and adjuster support
- Underwriting assistant and submission triage
- Quote generation and endorsement processing
- Policy issuance, renewals and cancellations
- Premium accounting and commissions
- Broker operations and agency licensing support
- Insurance customer service support
Built on deep insurance and GCC experience
“Creating a global workforce was crucial for us to meet the evolving needs of our customers. Partnering with OWNGCC allowed us to quickly tap into India's strong talent pool for digital, technical, and IT functions that are hard to source in Australia. Thanks to their support, we were able to set up and scale the […]”
What happens after you submit
Discovery call
We review your role mix, volumes, systems and security needs.
Team and pricing plan
You get a proposed role structure and subscription pricing per FTE.
Hire and go live
We recruit, onboard and set up access, then your team starts on your SOPs.
Frequently asked questions
How is pricing set?
Virtual Staffing is priced as a subscription per FTE or seat. Final pricing depends on the roles, skill level and team size, which we confirm after a short scoping call.
Do I need to open a company in India?
No. Virtual Staffing uses OwnGCC's existing India infrastructure, so no legal entity setup is required on your side.
How fast can staff start?
Virtual Staffing has a 4-8 week start. Timing depends on the roles and how quickly system access can be arranged.
Can I start small and add people later?
Yes. You can start with a small team and scale. You can also convert to Managed Teams, Build-Operate-Transfer or a full client-owned GCC as volumes stabilize.
How is our data protected?
OwnGCC is ISO 27001:2022 certified and runs SOC governance, covering network, security stack, endpoint, identity and device controls.
Do you work with agencies and MGAs, not just carriers?
Yes. We support carriers, MGAs and brokers across P&C, life and health, including broker operations and agency licensing work.
Get insurance virtual assistant pricing
Tell us the roles and volumes you need covered. We will come back with a team plan and per-FTE pricing.
- Start in 4-8 weeks with no India entity to set up
- Subscription pricing per FTE, not locked-in BPO contracts
- ISO 27001:2022 certified security and SOC governance
Prefer to talk? Call +1 469-579-1968