Hospitality Employee Intranet
Intranet Software for the Hospitality Industry, Built for Staff
One branded portal for every property and department. Housekeeping, front desk, F&B, banquets and maintenance see only what applies to them.
- Target content by property, department or role
- Brand standards, SOPs and recipes in one searchable place
- Mobile app and back-of-house screens use the same content
Trusted by Extended Stay America, The Catered Affair and Ridgewells Catering.
See the hospitality intranet
Tell us about your properties and teams. We will tailor the walkthrough to your setup.
Why hospitality teams pick HubEngage
Reaches staff with no work email
Seasonal, banquet-casual and hourly staff log in from their phone. No company inbox or desk needed.
One searchable place for every document
Brand standards, SOPs, service and recipe manuals and training materials live in one portal. AI search finds the answer fast.
Right content, right department
Property- and department-level personalization means a housekeeper and a banquet coordinator see different homepages.
Works in the languages on property
AI translation delivers content in the languages your kitchen and housekeeping crews actually speak.
Back-of-house screens included
Digital display content and the mobile app draw from the same portal, so staff without computers are not left out.
Recognition tied to guest compliments
Share guest review scores and service results back to the teams that earned them, visible across the portfolio.
Built around properties and departments, not one head office
Most intranets assume everyone has a laptop and a company email. Hotels, resorts, restaurants and catering teams do not work that way. HubEngage structures the portal around properties and departments so each team sees its own news, documents and metrics alongside portfolio-wide culture content.
Publish once and the same content reaches the intranet, the mobile app, email, SMS and back-of-house screens. You can start with one hub and add recognition, surveys, chat or learning as you grow.
- Brand standards, SOPs, recipe and service manuals and training materials centralized and searchable
- Property- and department-level personalization for housekeeping, front desk, F&B, banquets and maintenance
- Multi-property groups run one portal with per-property news plus portfolio-wide content
- AI translation for kitchen and housekeeping crews
- Onboarding resources for seasonal and banquet-casual staff who arrive in waves
- Guest review scores and service results shared back to the teams that earned them
- HR self-service for schedules, tips and benefits
- Recognition and social feeds that connect teams across the portfolio
- Enterprise security with SSO and MFA, ISO 27001 and SOC 2
Hospitality and food service teams already using HubEngage
“This app’s big reach helped us to understand the big breadth of this company. We love the idea of having the ability to target different segments and have different content that goes to those different segments based on their level or role in the organization.”
“The general engagement of people sharing photos, videos, comments, sharing great teamwork, sharing someone's birthday, sharing a celebration in the hotel, taking a picture of that is the biggest amount of activation that we see on the site. That drives engagement, it drives satisfaction, and hopefully it draws retention.”
“The platform has revolutionized the way we connect with our employees. It's user-friendly interface and robust features make it easy for us to keep everyone in the loop, from kitchen staff to event coordinators.”
What happens after you ask for a demo
Quick discovery call
We ask about your properties, departments, languages and how staff get information today.
Tailored walkthrough
See the portal, the mobile app and back-of-house screens set up for a hospitality operation like yours.
Your plan and pricing
We recommend which hubs to start with and send pricing based on your team size and needs.
Frequently asked questions
Will it work for staff who have no company email?
Yes. Staff reach the same portal content from a mobile app, and you can also push messages by SMS, email or back-of-house digital screens. That is how seasonal and banquet-casual staff get included.
Can we run one intranet across several properties?
Yes. Multi-property groups run one portal with per-property news and documents plus portfolio-wide culture content, using property- and department-level personalization.
Is this for guests or for staff?
Staff only. HubEngage is an internal employee platform. It is not a guest-facing or customer marketing tool.
Do you support multiple languages?
Yes. AI translation delivers content in the languages your kitchen, housekeeping and front-of-house crews speak.
How is pricing worked out?
The platform is modular, so pricing depends on which hubs you start with and the size of your workforce. Tell us your setup on the form and we will put a quote together.
Can it replace other tools we pay for?
Often yes. Communications, intranet, recognition, surveys, instant messaging, learning and digital signage content sit in one platform, which cuts tool fragmentation and software costs.
See a hospitality intranet built for your properties
Tell us how many properties and departments you run. We will show you the portal, the mobile app and the break-room screens working together.
- Target content by property, department or role
- Brand standards, SOPs and recipes in one searchable place
- Mobile app and back-of-house screens use the same content