For medical, dental and specialty practices
AI Medical Receptionist That Answers Every Patient Call
Eva picks up 24/7, books and reschedules visits in your EHR, qualifies new patients, and sends urgent calls to your on-call clinician.
- Answers after-hours, weekend and overflow calls
- Books and reschedules right in your EHR or PM system
- Every call transcribed with structured data for the chart
Voice data processed in U.S. data centers, with opt-out controls for AI training.
See Eva handle your patient calls
Tell us about your practice and we'll set up a demo and pricing for your call volume.
Why practices use Eva as their AI receptionist
No missed patient calls
Eva answers every call, at 3 PM or 3 AM. Patients get a real conversation instead of a voicemail box.
Appointments booked in your EHR
Eva checks availability and books, reschedules or cancels in Epic, athenahealth, Dentrix, eClinicalWorks, NextGen and others.
Urgent calls reach the right person
Eva triages clinical versus administrative calls and routes urgent ones to your on-call clinician by voice, SMS or your paging setup.
New patients qualified on the call
Eva captures insurance, reason for visit and contact details, so your front desk gets a complete record instead of a callback list.
Every call transcribed
Speaker labels, timestamps and extracted details flow into your systems for documentation, quality review and audit needs.
Front desk pressure drops
Eva takes refill requests, answers common questions and handles overflow so your staff can focus on patients in the office.
What Eva handles for a medical or dental office
Eva is an AI virtual receptionist built on large language models, with natural text-to-speech and accurate speech-to-text. She holds a real back-and-forth conversation, understands what the caller needs, and follows the rules you set for your practice.
You configure the greeting, the questions, the routing and the escalation rules in the Eva dashboard. Calls, transcripts and appointments flow into the tools your team already uses.
- Books, reschedules and cancels appointments during the call
- Handles prescription refill requests
- Triages clinical versus administrative calls
- Qualifies new-patient inquiries with insurance and reason for visit
- Routes urgent calls to on-call clinicians after hours
- Sends SMS or email confirmations and reminders to cut no-shows
- Covers after-hours, weekends, holidays and daytime overflow
- Places outbound calls for confirmations, reminders and follow-up
Built for round-the-clock patient coverage
“Before Eva Speaks, we were losing potential clients simply because of timing. Most people reach out about a renovation or new build in the evening or on weekends - that's when they finally have a moment to think about their project. By Monday, half of them had already booked a consultation with someone else. Since setting up Eva Speaks, every call gets answered, day or night. The integration with Zoho CRM means my team has the lead details waiting first thing in the morning, ready to follow up. We've essentially stopped leaking business after hours. Best operational decision we've made in years.”
“I was skeptical that an automated system could represent our studio well, since the first impression really matters in this industry. I've been pleasantly surprised. Eva Speaks doesn't feel like a generic answering machine - it actually captures the prospect's needs and logs them cleanly into Zoho so nothing slips through the cracks. The biggest change is peace of mind: I no longer worry about the phone ringing unanswered while we're focused on a project or away for the weekend. Our lead management is far more consistent now, and the 24/7 availability has genuinely improved how prospects experience us from the very first contact.”
What happens after you request a demo
Tell us about your calls
Share your practice type, call volume and the EHR or scheduling system you use.
See Eva in action
We walk you through a live demo of the call flow, booking and routing for your practice, plus pricing.
Go live with your rules
We configure greetings, intake questions, escalation and integrations, then Eva starts answering.
Frequently asked questions
How much does an AI medical receptionist cost?
Pricing is quote-based. Tell us your call volume and the features you need, and we'll give you pricing on the demo call.
Can Eva book into our EHR or practice management system?
Yes. Eva books and reschedules in EHR and practice management systems such as Epic, athenahealth, Dentrix, eClinicalWorks and NextGen, plus Calendly, Google Calendar and Acuity.
What happens with after-hours and weekend calls?
Eva answers the same way at any hour. She greets, qualifies, books or escalates based on your rules, supports holiday schedules, and forwards true emergencies to on-call staff by SMS, voice or your paging system.
Where is patient voice data stored?
Data is processed and stored in U.S. data centers. Voice recordings may be kept for quality assurance and product improvement, and you can opt out of data use for AI model training.
Can Eva transfer callers to our staff?
Yes. Smart call routing sends calls to the right person or department based on caller intent, business hours, department availability, language, VIP status or custom rules, and works with your existing PBX or VoIP.
Does Eva make outbound calls too?
Yes. Eva places outbound calls for appointment confirmations and reminders, web-lead follow-up, surveys, payment-due reminders and re-engagement, on schedules you set.
Stop sending patients to voicemail
See how Eva answers, books and routes your patient calls around the clock. Request pricing and a live demo for your practice.
- Answers after-hours, weekend and overflow calls
- Books and reschedules right in your EHR or PM system
- Every call transcribed with structured data for the chart