AI voice agents for inbound & outbound
AI Call Center Software That Answers Every Call, 24/7
Eva talks with callers in a natural voice. She qualifies leads, routes calls, books appointments and writes every conversation into your CRM.
- Answers day, night, weekends and holidays
- Qualifies, routes and books during the call
- Connects to Salesforce, HubSpot, Twilio and Zendesk
Your call data is processed and stored in U.S. data centers.
Request a demo and pricing
Tell us about your calls and we'll show you how Eva handles them.
Why teams run their calls on Eva
Every call gets answered
Eva picks up at 3 PM and at 3 AM. No voicemail, no busy signal, no lead left waiting.
Hot leads reach sales fast
Eva captures contact details, intent, budget, timeline and decision-maker status, scores the lead, then routes it to your team.
Calls land in the right place
Route by caller intent, business hours, department, language, VIP status or your own rules. Overflow calls are covered too.
Every word on the record
Each call becomes a searchable transcript with speaker labels, timestamps and key details, ready for QA and training.
Tier 1 support handled
Eva answers FAQs, looks up order or account status with your CRM, captures tickets and escalates to a human on your triggers.
Fits the stack you already use
Salesforce, HubSpot, GoHighLevel, Calendly, Google Calendar, Acuity, Twilio, VoIP and PBX, Zendesk, Intercom, plus custom APIs.
What Eva's AI call center software does
Eva is a conversational AI voice agent built on large language models, with premium text-to-speech and accurate speech-to-text. She holds multi-turn conversations, handles interruptions, asks clarifying questions and pulls out structured data like name, intent and appointment preference.
You set the call flows, routing rules and escalation triggers in the Eva dashboard. Eva runs them the same way on every call, inbound and outbound, around the clock.
- Inbound: greet, capture intent, qualify, route, take messages and book appointments
- Outbound: appointment confirmations and reminders, web-lead follow-up, surveys, payment reminders and re-engagement
- Outbound runs on set schedules with retry logic, voicemail detection and CRM contact lists
- After-hours, weekend, holiday and overflow coverage, with true emergencies passed to on-call staff by SMS, voice or your paging system
- Appointment booking into Calendly, Google Calendar, Acuity and vertical scheduling systems, including reschedules and cancellations
- Lead qualification and scoring, with full transcript and structured fields pushed into your CRM
- Tier 1 support automation: FAQ answers, ticket capture and escalation rules
- Call-flow script builder and routing rules per department, with office-hours and after-hours behavior
- Built for healthcare, legal, automotive, property management, wellness, spa and salon, and manufacturing teams
Results businesses report with Eva
“The biggest surprise for us was how much smoother things got for the maintenance team, not just the tenants. We used to spend half our time chasing down details - which apartment, what's actually broken, who do we send. Eva Speaks identifies the caller and unit automatically and logs everything cleanly, so the right person gets the right job without any back-and-forth. We've seen something like an 85% drop in response time, and tenant complaints about "nobody got back to me" have basically disappeared. For a property manager, that's gold.”
“Before Eva Speaks, we were losing potential clients simply because of timing. Most people reach out about a renovation or new build in the evening or on weekends - that's when they finally have a moment to think about their project. By Monday, half of them had already booked a consultation with someone else. Since setting up Eva Speaks, every call gets answered, day or night. The integration with Zoho CRM means my team has the lead details waiting first thing in the morning, ready to follow up. We've essentially stopped leaking business after hours. Best operational decision we've made in years.”
“In design, speed matters more than most people realize. A prospect who feels heard in the first five minutes is a prospect you usually keep. We used to miss a frustrating number of inquiries on weekends, and you never get those leads back. Eva Speaks handles the initial call professionally, captures everything we need, and drops it straight into our CRM. The reporting backs it up too - we're now answering around 95% of prospect calls immediately and haven't missed a single after-hours lead since launch. Clients regularly mention how nice it was to actually reach someone when they called. Highly recommend it for any firm that lives and dies by response time.”
What happens after you send the form
Tell us about your calls
Share your call volume, the tools you use and what you want Eva to handle.
See a live demo
We walk through call flows, routing rules, booking and the integrations you need.
Get pricing and a plan
We scope your setup and integrations, then send pricing so you can decide.
Frequently asked questions
How much does AI call center software cost?
Pricing is quote based. It depends on your call volume, the call flows you need and the integrations you want. Request a demo and we will send pricing for your setup.
Do we have to replace our phone system?
No. Eva works with your existing PBX, VoIP and contact-center setup and integrates with telephony providers like Twilio. We do not sell phone hardware.
Can Eva make outbound calls, not just answer them?
Yes. Eva places outbound calls for appointment confirmations and reminders, web-lead follow-up, surveys, payment reminders and re-engagement, using configurable schedules, retry logic, voicemail detection and CRM contact lists. Outbound is designed to operate within TCPA and applicable consent rules.
What happens when a caller needs a human?
You set the escalation triggers. Eva can transfer to live agents, on-call rotations, voicemail or SMS, and route urgent calls to the right person after hours.
Will it connect to our CRM and calendar?
Eva integrates with Salesforce, HubSpot, GoHighLevel, Calendly, Google Calendar, Acuity, Zendesk, Intercom and telephony platforms, plus EHR, DMS, property management and practice management systems. Custom API integrations are available for enterprise deployments.
Where is our call data stored?
Data is processed and stored in U.S. data centers. Voice recordings may be retained for quality assurance and product improvement, and you can opt out of your data being used for AI model training.
See Eva handle your call flow
Share your call volume and the tools you use. We will show you how Eva answers, qualifies, routes and books, then send pricing for your team.
- Answers day, night, weekends and holidays
- Qualifies, routes and books during the call
- Connects to Salesforce, HubSpot, Twilio and Zendesk