Managed Servers for DC Organizations
Server Maintenance Services That Keep You Running
ETTE monitors, patches and documents your on-premise, hosted or cloud servers, so problems get caught before they stop your team's workday.
- Continuous monitoring with scheduled patching and upkeep
- Verified server backups with tested restore procedures
- On-site dispatch in DC when remote fixes are not enough
Serving Washington, D.C. nonprofits, associations and small businesses since 2002.
Prefer to talk? Call 202-345-1965
Request a Server Maintenance Quote
Tell us about your servers and we will scope a plan for your environment.
Why organizations hand server upkeep to ETTE
Problems caught early
We watch server health continuously and step in before small issues interrupt the workday.
Patching on a schedule
Updates and maintenance happen on a set schedule, so servers stay secure and stable.
Backups you can trust
Server backups are verified and coordinated with the rest of your environment, with documented restore steps.
Documented environment
Asset inventory, runbooks and documentation are maintained from day one, so nothing lives in one person's head.
Reporting leaders understand
Plain-language reports on system and backup health, plus GuardRail security posture scoring for your board.
A path off old servers
When it makes sense, we plan the migration of server workloads to the cloud instead of maintaining them forever.
What our server maintenance covers
ETTE maintains the servers that are still part of your business, whether they sit in your office, in a data center, or in the cloud. We monitor them, patch them, back them up, and document them, for as long as those systems remain in use.
Server maintenance is part of our wider managed IT and security service. That means the same team also supports your staff, your Microsoft 365 or Google Workspace tenant, your endpoints and your identity controls, all working from one set of current documentation.
- Continuous server monitoring to catch problems early
- Scheduled updates, patching and routine upkeep
- Verified server backups coordinated across your environment
- Documented restore procedures with regular restoration testing
- Defined recovery-time and recovery-point targets
- Support for on-premise, hosted and cloud server environments
- Migration planning to move workloads to the cloud when the time is right
- Maintained asset inventory, runbooks and environment documentation
A long-term IT partner in Washington, D.C.
“ETTE is the Gold Standard for IT providers. I could write an essay about all of the ways in which they've helped our organization. If you are looking for an IT and Cyber Security provider, look no further!”
“ETTE is the best IT services provider that I have ever dealt with, hands down. Their techs are not only very knowledgeable and competent, but they are also responsive and accommodating.”
“ETTE has proven itself time and again in support of our company's IT system. Their dedication and support go beyond just the technical but are exemplified in their customer service.”
What happens after you request a quote
We talk through your servers
A short call to cover what you run, where it lives, who supports it today, and what keeps breaking.
We scope and propose
You get a written proposal scoped to your headcount, support model and service mix, with nonprofit pricing where it applies.
Smooth Start onboarding
If you move forward, our 30-day Smooth Start process documents your environment and brings monitoring, patching and backups under management.
Frequently asked questions
How is server maintenance priced?
Server maintenance is delivered as part of our managed IT plans. Fully Managed IT starts at $150+/user/month with a $2,500/month minimum. Remote-Only Managed IT starts at $125+/user/month with a $1,500/month minimum. Nonprofit pricing is available and scoped during the proposal.
Is there a minimum engagement?
Yes. Our smallest engagement is $1,500/month, which covers Remote-Only Managed IT. We are not a fit for one-off repairs or projects below that minimum.
Do you support cloud servers as well as on-premise?
Yes. We monitor, patch, maintain, back up and document on-premise, hosted and cloud server environments, and we can plan migrations between them.
Do you come on site?
We dispatch on-site technicians in the Washington, D.C. metro area for issues that cannot be solved remotely. Outside the DC area, we offer remote-only managed IT for distributed teams across the United States.
What are your support hours?
Our help desk runs Monday through Friday, 7 AM to 7 PM ET. Managed threat detection and response runs 24/7, and proactive monitoring watches system health continuously.
Do you test that backups actually restore?
Yes. We use documented restore procedures with regular restoration testing, and we set clear recovery-time and recovery-point targets with you.
Stop babysitting your servers
Tell us what you run and we will scope monitoring, patching, backups and documentation for your environment. Based in Washington, D.C. since 2002.
- Continuous monitoring with scheduled patching and upkeep
- Verified server backups with tested restore procedures
- On-site dispatch in DC when remote fixes are not enough
Prefer to talk? Call 202-345-1965