Emergency fiber repair for business
Fiber Optic Cable Repair Service, Live 24/7
One cut strand can stop a whole site. We splice, test and restore single-mode and multimode fiber, with live dispatch any hour, any day of the year.
- 24/7/365 dispatch, under 15 min average critical response
- Fusion splicing plus OTDR testing on every repaired link
- Atlanta crews since 1998, nationwide reach via TechDispatch360
Rated 4.9 from 35 Google reviews. Serving business since 1998.
Prefer to talk? Call +1 (770) 441-9999
Tell us what's down
Share a few details and a DataTel 360 engineer will get back to you. For an outage happening right now, call +1 (770) 441-9999 any time.
Why businesses call us when fiber goes dark
Answer any hour
Our lines are open 24 hours a day, every day. Critical outages get an average response in under 15 minutes.
Splice and test, not guess
We fusion splice single-mode and multimode fiber, then prove the repair with OTDR testing before we leave.
Local techs, national reach
Atlanta-based crews cover metro Atlanta and the Southeast. TechDispatch360 sends technicians to your other sites nationwide.
Documentation you keep
You get test results and labeling so your team knows exactly what was repaired and where.
One accountable contractor
Cabling, fiber, phones and WiFi under one roof since 1998, so nobody points fingers when something breaks.
What our fiber optic cable repair service covers
Fiber fails for plain reasons: a backhoe hits a buried run, a ceiling strand gets crushed during construction, a connector goes bad, or a backbone slowly degrades until traffic crawls. We find the fault, repair it properly and verify the link with calibrated test gear.
We work on fiber we installed and on fiber other contractors installed. If you are not sure what is wrong, we can test and certify existing runs first, then repair what the results show.
- Emergency fiber repair and backbone restoration
- Fusion splicing on single-mode and multimode fiber
- OTDR testing with results documented and handed over
- Building-to-building and campus fiber link repair
- Outside plant fiber, underground conduit and pathway work
- Fiber patch panel, termination and MDF/IDF room repairs
- Data center and colocation cross-connects and cable management
- Independent testing and certification of cabling installed by others
Trusted by Atlanta businesses since 1998
“We have used DataTel 360 for cabling & IT services in Atlanta for years. They are always prompt and professional. We will continue to use DataTel 360 for all of our cabling and IT services in the future.”
“I have worked with technicians all across the USA and the world. Today I worked with Lloyd, a tech from DataTel 360 and it was a dream. He was knowledgeable, easy to work with, and professional. Its rare that I am impressed when working with a field tech, but Lloyd was great so I felt I should pass that on to the world.”
“Datatel was very professional and timely with my request for cabling. Highly recommend in the ATL area.”
What happens after you reach out
You tell us what failed
Share the site, the symptoms and how much is down. If it is an active outage, call us and we start right away.
We diagnose the fault
An engineer reviews your setup and, where needed, we dispatch a technician to locate the break or bad link.
We repair, test and document
We splice or re-terminate, verify with OTDR testing, then hand over results and labeling for your records.
Frequently asked questions
How fast can you get to our site?
We run 24/7/365 emergency dispatch with live people answering. Our average response on critical outages is under 15 minutes, and local Atlanta technicians handle urgent fiber cuts and backbone failures.
What does a fiber repair cost?
Pricing depends on the type of fiber, how many strands are affected, where the damage is and whether conduit or outside plant work is involved. Tell us what happened and we will quote the work.
Do you repair fiber another company installed?
Yes. We repair, test and certify fiber no matter who installed it, and hand over the full test results as documentation.
Do you work on single-mode and multimode?
Both. We install and repair single-mode and multimode fiber for building backbones, campus links and building-to-building runs.
Which areas do you cover?
Metro Atlanta and Georgia, including Alpharetta, Marietta, Norcross, Duluth and Decatur, plus the wider Southeast. Multi-site and out-of-state locations are covered by our TechDispatch360 dispatch division.
Do you repair fiber at homes?
No. DataTel 360 works with businesses and organizations only, including offices, warehouses, campuses and data centers.
Get your fiber link back up
Send us the details of the fault and a DataTel 360 engineer will respond. For an outage right now, call +1 (770) 441-9999 any hour of the day.
- 24/7/365 dispatch, under 15 min average critical response
- Fusion splicing plus OTDR testing on every repaired link
- Atlanta crews since 1998, nationwide reach via TechDispatch360
Prefer to talk? Call +1 (770) 441-9999